💖Return & Refund Policy
Cups of Positivity™ stands behind the quality of every item we create. Each cup is crafted with care, joy, and intention — and we want you to love your order as much as we loved making it.
Because many of our products are made-to-order and often personalized, all sales are considered final.
However, we understand that life happens. If there’s an issue with your order, such as:
🥤 An incorrect item
🥤 A damaged or defective product
🥤 A missing part or shipment error
…we’ll make it right.
To request assistance:
Please email us at info@cupsofpositivity.com within 5 business days of receiving your package. Include:
- Your order number
- A clear photo of the item and packaging
- A brief description of the issue
Our support team will review and respond with next steps within 1–2 business days.
Returns & Exchanges
Due to the custom nature of our products, we do not accept general returns or exchanges for buyer’s remorse (e.g., color preference or change of mind). Please review item details and care instructions carefully before placing your order.
Still unsure?
We’re here to help! Send us a message using our “Reach Out With Positivity” contact form or email us directly. Your satisfaction and support mean the world to us.
With Gratitude,
The Cups of Positivity™ Team
“Optimism in Every Drop™”
💖 Packed with Purpose. Sealed with Heart
